Traders typically receive their funds within 30 minutes to a few days, depending on the payment method. If funds are not received after this period and there appears to be a missing withdrawal or delay in fund visibility, follow these steps:
• Check the Withdrawal Status: Visit the withdrawal dashboard to confirm if the request was processed. If marked as processed, the funds have been sent. Review the payment method breakdown and contact your payment provider if needed.
• Verify the Processing Date: A withdrawal confirmation email is usually sent. If unavailable, check your spam folder or withdrawal dashboard. We process withdrawals around the clock, but the time it takes for funds to appear in your account can vary by method:
• Processed 24/7.
• Funds may take 3-5 business days to appear in your account, depending on your payment provider.
• Review Submitted Information: Ensure the details entered for bank transfers are accurate.
• Accept the Withdrawal: Some methods require acceptance within 5 business days, or the request will be cancelled.